Telehealth isn’t going anywhere
2020 is surely the year everyone used telehealth, especially seniors. 60% of Medicare beneficiaries with a regular provider asked to receive access to online appointments. This adoption rate will only increase, given the fact that 82% of seniors have high-speed Internet access and 91% of Medicare Advantage plan members said they had good telehealth experiences.
Even though telehealth was enacted early in the pandemic, the Medicare payment rule is going to change, but, until then, it will remain intact as of the 2022 MA final rule. In order to reduce any possible risks, CMS envisions telehealth-permissible codes the same as in-person codes.
This means MA organizations shouldn’t stop promoting telehealth services to their members and encourage adherence to chronic condition management and preventive care.